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Privacy Policy

Messaging Privacy Policy

Effective Date: October 3, 2025

Tried and True Glass LLC ("we," "us," "our') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Tried and True Glass LLC collects and uses information about you when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages, we may collect:

- Your phone number

- Consent to send SMS messages

- Your basic contact information (such as name)

- Email (if you provide it to us for scheduling, invoicing, or communication purposes)

How We Collect Your Information

We may collect your information directly from you (such as when you request a quote, schedule a repair, or complete a form), automatically when you interact with our website, or from others if you are referred to us.

How We Use Your Information

We use your information to:

- Send you the SMS messages you've opted in to receive

- Provide updates about appointments, service reminders, or important company announcements

- Communicate special offers or promotions (if you've agreed to receive them)

- Operate and improve our business services

You can opt out of receiving SMS messages at any time by replying STOP to any message we senc you. For help, reply HELP or contact us directly

To Whom We Disclose Your Information We may disclose your information to:

- Service providers who help us deliver SMS messaging or scheduling

- Business advisors or consultants working with us

- As required by law, court order, or legal process

We do not share or sell your personal information, phone number, or SMS consent opt-in data with hird parties or affiliates for marketing or promotional purposes

Protection of Information

We take steps to protect your information against unauthorized use or disclosure, including secure storage and limited access.

Updates

We may periodically update this privacy policy. If material changes are made, we will provide notice on our website prior to the change becoming effective.



How to Contact Us

For questions or support, text HELP to our number, or contact us directly:

• Email: triedandtrueglass@yahoo.com

• Phone: 720-496-9916